Chauffeur Service FAQs

Chauffeur Services Group is a professional chauffeur company based in Manchester. We provide premium ground transportation across Greater Manchester, Cheshire, and the wider North West. Our services include airport transfers, business travel, executive car hire, weddings, prom transport, events, and close protection chauffeuring. Visit our services page for a full overview.

We offer Manchester Airport chauffeur transfers, business and executive car hire, corporate travel, wedding chauffeur hire, prom car hire, events transport, and close protection chauffeur services. Each service is delivered in a luxury Mercedes-Benz vehicle by a professionally trained, licensed driver.

A chauffeur service is a premium, pre-booked service with a professionally trained driver, a luxury vehicle, and a commitment to punctuality, discretion, and comfort. Unlike a standard taxi, a chauffeur service is planned in advance, uses high-specification vehicles, and delivers a tailored, personal experience from start to finish.

Yes. All of our chauffeurs are fully licensed, DBS-checked, and trained to a professional standard. We hold all necessary licences to operate a private hire service in Manchester and are committed to the highest levels of professionalism and passenger safety.

Yes. Our fleet consists of late-model, fully valeted Mercedes-Benz vehicles maintained to a high standard. Every vehicle is immaculately presented for each journey. You can view our fleet on the chauffeur cars section of our website.

We work with a wide range of clients including business executives, corporate travel teams, personal assistants, wedding parties, families travelling to Manchester Airport, and private individuals requiring a premium transport experience. Our service is suitable for anyone who values punctuality, comfort, and discretion.

Yes. Manchester Airport transfers are one of our core services. We cover all terminals and handle both arrivals and departures. Our Manchester Airport chauffeur service includes flight tracking, meet and greet, and professional pickup coordination to keep your journey smooth however your flight unfolds.

Yes. We monitor incoming flights in real time so your chauffeur is always aware of your actual arrival time. Whether your flight lands early or runs late, your driver adjusts accordingly — no extra charge for delays caused by the airline.

Yes. Our airport pickup service includes a meet and greet in the arrivals hall, where your chauffeur will be waiting with a name board. This makes the arrival experience relaxed and stress-free, particularly after a long or international flight.

We track your flight in real time and automatically adjust your chauffeur's schedule to reflect any delays. You will not be charged for waiting time caused by a flight delay outside your control. Our team will also communicate relevant updates proactively.

Yes. We serve Terminal 1, Terminal 2, and Terminal 3 at Manchester Airport. When booking, please confirm your terminal and we will ensure your chauffeur is in the correct location well ahead of your arrival or departure.

Yes. In addition to Manchester Airport, we can arrange chauffeur transfers to other airports across the North West and beyond, including Liverpool John Lennon Airport. Please contact us to discuss your specific route and requirements.

You can request a free quote by completing the booking form on our homepage, or by contacting us directly by phone on 0161 706 2055 or by email. We aim to respond to all enquiries promptly, typically within 30 minutes during business hours.

We do our best to accommodate short notice bookings subject to vehicle and driver availability. To secure your preferred vehicle and avoid disappointment, we recommend booking as early as possible — particularly during busy periods such as bank holidays, school prom season, and peak airport travel times.

Our pricing depends on the journey type, vehicle, distance, and duration. We offer fixed price airport transfers and flexible hourly rates. We are transparent with pricing — there are no hidden fees. Contact us to request a personalised quote for your specific journey.

Yes. Our hourly chauffeur hire is available for meetings, appointments, shopping, sightseeing, and any journey where you need a dedicated driver for a defined period of time. This gives you flexibility over your route and schedule throughout the day.

Yes. Airport transfer prices are agreed in advance and will not change on the day. There is no surge pricing, no hidden charges, and no unexpected extras. The price you are quoted is the price you pay.

We recommend booking at least 24 to 48 hours in advance to guarantee availability and your preferred vehicle. For weddings, proms, and group events, earlier booking is strongly advised. We can accommodate last-minute requests where our availability allows.

Our fleet includes the Mercedes-Benz E-Class, Mercedes-Benz S-Class, and Mercedes-Benz V-Class. Each vehicle is presented to a luxury standard with premium interior fittings. The right vehicle depends on your group size, luggage requirements, and personal preference.

The Mercedes E-Class and S-Class each accommodate up to 3 passengers. The Mercedes V-Class can carry up to 7 passengers, making it the ideal choice for group travel, family airport transfers, and business parties travelling together.

The Mercedes E-Class and S-Class can accommodate up to 2 standard suitcases. The Mercedes V-Class can carry up to 7 large cases, making it the most practical option for groups or passengers travelling with heavy luggage.

Yes. Complimentary Wi-Fi is available in our vehicles, allowing you to stay connected during your journey. This is particularly useful for business passengers who need to prepare for meetings, take calls, or review documents while on the move.

Yes. Complimentary water is provided as standard in all vehicles. Our priority is to ensure every passenger travels comfortably and feels well looked after throughout their journey.

Yes. We work regularly with business executives, corporate travel managers, and personal assistants to manage ground transportation requirements. Our business chauffeur service is designed for professional travellers who value punctuality, discretion, and a productive travel environment.

Yes. We support corporate accounts and can work with companies that require regular executive ground transportation. This is suitable for businesses managing ongoing travel for directors, senior staff, or visiting clients. Contact us to discuss a tailored arrangement.

Yes. Discretion, punctuality, and professionalism are central to how we work. Our executive car hire service is tailored to high-value passengers including directors, senior management, and VIP clients who require a premium, low-profile travel experience.

Yes. We collect from any address including private homes, business offices, hotels, conference venues, and restaurants across our coverage area. Simply provide the full collection address when requesting your quote and we will handle the rest.

Yes. We offer a specialist close protection chauffeur service for clients who require an additional level of security and discretion alongside their transport. Please contact us directly to discuss your specific requirements.

We cover the whole of Greater Manchester, including Manchester city centre, Salford, Trafford, Stockport, Altrincham, Didsbury, Chorlton, Eccles, and surrounding towns. We also serve Cheshire, Wilmslow, and areas across the wider North West region.

Yes. We offer chauffeur services across the wider North West, including Cheshire, Liverpool, and long-distance transfers to destinations across the UK. Please get in touch to discuss routes outside our standard coverage area.

Yes. We provide chauffeur services across Cheshire, including Alderley Edge, Knutsford, Macclesfield, Wilmslow, Prestbury, and surrounding areas. Our Cheshire clients use us for Manchester Airport transfers, business travel, and private hire.

Yes. We are happy to arrange long-distance transfers across the UK. These are agreed in advance with a fixed price so there are no surprises on the day. Please contact us with your full journey details so we can provide an accurate quote.

Yes. Our wedding car hire service provides a premium chauffeur experience for weddings across Manchester and the surrounding areas. We ensure the vehicle is presented beautifully and that timing is planned carefully to keep your big day running smoothly.

Yes. We provide prom car hire for school leavers across Manchester and the surrounding areas. Arrive in comfort and style in one of our luxury Mercedes vehicles, with your chauffeur managing all timing and logistics on the night.

Yes. We provide professional chauffeur transport for a wide range of events, including corporate dinners, sporting events, concerts, private parties, and race days. Our events chauffeur service ensures you arrive on time and in the right style for any occasion.